Practical Salesforce, Agentforce and AI guidance for small businesses and nonprofits, from the Salesforce consultants at Intelligent Solutions.
Back-office bottlenecks are stealing hours from your team every week. Agentforce Operations automates the work your staff dreads most—and delivers 50–70%…
Enterprise-scale AI governance isn't just for big companies anymore. Here's how DoorDash's platform architecture for AI agents can help your SMB avoid…
Salesforce just released Agentforce Help Agent with pay-per-resolution pricing. Finally, SMBs can compete with big companies on customer service—without…
Salesforce just launched a unified platform designed specifically for small businesses to consolidate scattered tools and add AI-powered sales,…
Salesforce just released Agentforce Commerce with AI agents that convert shoppers into buyers faster than human teams ever could. Here's what it means for…
Most small business owners are already using AI. New data shows which tools deliver ROI, which don't, and exactly where to start if you're behind.
Salesforce just launched a customer service AI agent that deploys in minutes and charges nothing if it fails to resolve the issue. Here's what that means…
The promotional Copilot Business rate expires June 30. Here's what changes on July 1, what you're getting for the price, and why now is the right time to…
Salesforce just launched Agentforce Help Agent, a prepackaged AI service agent that small businesses can set up in minutes and only pay for when it…
Your best leads don't wait around. Salesforce's new Customer Engagement Agent works around the clock to qualify prospects and hand off warm leads to your…
Free agentic chat access in Agentforce Vibes ended today (June 1, 2026). Here's what your team needs to do right now to avoid service disruption.
Salesforce just announced Agentforce Coworker, an AI assistant built into every Salesforce search bar. Here's what it does, who can use it right now, and…
