Every News article from Intelligent Solutions, newest first.
If you've connected Claude, ChatGPT, or another AI tool to Salesforce, a new meter is coming. Here's what's changing, what isn't, and how to avoid a…
Salesforce just unveiled AIforce, Claudeforce, and Agentforce Coworker at Dreamforce. Here's what's actually usable for a 10-100 person business, and…
Anthropic expanded Claude for Small Business to 43 workflows and 27 new integrations, including one for Salesforce. Here's what it does and where it fits…
Salesforce just introduced seven named AI agents — Hunter, Casey, Piper, and more — days before Dreamforce. The case studies are enterprise-sized, but the…
Dreamforce 2026 was loud about AI agents, but most of the headlines were written for enterprises. Here's a plain-English look at what it means if you run…
Your Salesforce org is about to change, starting this Friday. Here's a plain-English breakdown of what's new in Winter '27 and what small business teams…
Claude is now built into Agentforce. Here's what that means for your sales pipeline—and why your competitors are already testing it.
Salesforce's new multi-agent orchestration lets AI agents work as a unified team to handle complex customer journeys. Here's what SMBs need to know.
Salesforce's latest AI update lets your team update deals, pull records, and launch workflows straight from a Slack message. Here's what that actually…
Salesforce just released Multi-Agent Orchestration and one-click self-service automation. Here's why it matters to you and how to use it to compete bigger.
Salesforce just released Agentforce Help Agent with pay-per-resolution pricing. Finally, SMBs can compete with big companies on customer service—without…
Salesforce just released Agentforce Commerce with AI agents that convert shoppers into buyers faster than human teams ever could. Here's what it means for…
Salesforce just launched a customer service AI agent that deploys in minutes and charges nothing if it fails to resolve the issue. Here's what that means…
The promotional Copilot Business rate expires June 30. Here's what changes on July 1, what you're getting for the price, and why now is the right time to…
Salesforce just launched Agentforce Help Agent, a prepackaged AI service agent that small businesses can set up in minutes and only pay for when it…
Free agentic chat access in Agentforce Vibes ended today (June 1, 2026). Here's what your team needs to do right now to avoid service disruption.
Salesforce just announced Agentforce Coworker, an AI assistant built into every Salesforce search bar. Here's what it does, who can use it right now, and…
Salesforce is now embedding Agentforce AI directly into its small business plans at no extra cost. No metering, no credits, no surprises — just AI…
Salesforce just included its AI agent platform in every SMB Suite at no extra cost. If you're on Starter or Pro, Agentforce is already in your account —…
Salesforce's Summer '26 release is dropping soon, and buried inside the release notes are some genuinely useful changes for small business operators.…
Two major AI announcements dropped in the last week. Here's what GPT-5.5 and Salesforce's Agentforce Operations mean for small businesses — and what you…
Every Salesforce release brings hundreds of changes. We filtered through the Spring '26 release notes so you don't have to — here are the updates that…
AI adoption among small businesses has crossed a tipping point. Here's what the data shows, what your competitors are doing, and how to close the gap if…
Salesforce quietly made one of its biggest AI features available in its entry-level plans. Here's what changed and why it matters for small businesses.
At the end of 2025, Salesforce officially ended support for Process Builder and Workflow Rules. If your org still runs on them, here's what you need to know.
Salesforce's Agentforce 360 promises a complete, AI-powered view of every customer. Here's what it actually does and whether it's relevant for a business…
